IT Services

Our engineers are top experts in:

  • Active Directory
  • Vmware
  • Cisco
  • Fortinet
  • MS Windows OS + MSSQL
  • Linux
  • Avaya, IP Telephony
  • Jira/Confluence

IT Service Sector ensures that IT services are provided in a focused, client-friendly and cost-optimized manner, which includes several stages, from defining service strategy, through design, transition, to operations and continuous service improvements.

We create, provide and support:

  • Very high quality of IT services in terms of availability, continuity, capacity and security of resources for SEE region
  • Standardization of IT Services
  • Service alignment with the UI Group, SEE region and customer’s business strategy

Our cloud-oriented infrastructure continuously supports some of major business processes of our clients in SEE Region and in other countries of UI Group, including:

  • BPMS (Bulgaria, Serbia, Croatia, Montenegro)
  • Jira / Confluence (Bulgaria, Serbia, Hungary, Croatia, Montenegro, Slovakia, Romania, Bosnia and Herzegovina)
  • SEE Contact Center (Bulgaria, Serbia, Croatia, Montenegro)
  • DMS Web Services (Bulgaria, Serbia, Croatia, Montenegro)
  • Regional WAN links (Serbia, Croatia, Montenegro, Bosnia and Herzegovina)